Privacy Policy

AY Internationals respects your privacy and is committed to protecting the personal information you share with us through our website, contact forms, inquiry forms, emails, phone calls, and other business communications. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

We may collect personal information such as your name, email address, phone number, city, company details, product requirements, project information, and any other details you provide when contacting us or submitting an inquiry. We may also collect basic technical information such as browser type, device information, IP address, and website usage data for security and performance purposes.

How We Use Your Information

We may use your information to: * Respond to product and service inquiries. * Prepare quotations and technical proposals. * Process orders and customer requests. * Provide product guidance and after-sales support. * Contact you regarding your inquiry or project. * Improve our website, products, and customer service. * Maintain business and communication records.

Product Inquiry Forms

When you submit a product inquiry through our website, the information you provide may be sent to our authorized team so that we can respond to your request. The information submitted may include your name, email address, city, selected product, and relevant product page details.

Sharing of Information

AY Internationals does not sell or rent your personal information. We may share necessary information with trusted suppliers, manufacturers, service providers, logistics partners, or technical partners where required to process your order, prepare a quotation, provide technical support, or complete a requested service. Information may also be disclosed where required by applicable law or legal authorities.

Data Security

We take reasonable administrative and technical measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure. However, no online system or electronic communication method can be guaranteed to be completely secure.

Cookies and Website Analytics

Our website may use cookies or similar technologies to improve website functionality, remember user preferences, analyze traffic, and understand how visitors use the website. You may control or disable cookies through your browser settings, although some website features may not function properly as a result.

Third-Party Links

Our website may contain links to third-party websites, manufacturers, social media platforms, Google Maps, or other external services. AY Internationals is not responsible for the privacy practices, content, or security of external websites. We recommend reviewing their privacy policies before providing personal information.

Data Retention

We may retain personal and business information for as long as reasonably required to respond to inquiries, provide services, maintain transaction records, meet warranty requirements, or comply with legal and business obligations.

Your Information

You may contact AY Internationals if you believe the personal information we hold about you is incorrect or if you want to request an update or correction. Certain business, transaction, invoice, warranty, or legal records may need to be retained where required.

Children’s Privacy

Our website and services are intended for business and general customer use and are not specifically directed toward children. We do not knowingly collect personal information from children through our website.

Changes to This Privacy Policy

AY Internationals may update this Privacy Policy when necessary due to changes in our website, services, business practices, or legal requirements. Any updated version will be published on this website.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact AY Internationals. AY Internationals 2nd Floor, Dar Plaza A-5/10, H-Block Commercial Area, Valencia Town, Lahore, Punjab, Pak